Experience
Design (Process design)
Process and GBS solution design
Sector: Life Sciences
Function: HR
What’s the ask?
Redesign the Hire to Onboard process and integrate process ownership into Global Business Services.
What did Warn do?
Mapped the end-to-end as-is process, pinpointing pain points and defining 35 fix projects with dependencies to support the to-be design. Monitored fix projects progress and integrated processes into the GBS solution with specific fixes.
What was the outcome?
Enabled effective knowledge sharing across process design workstreams and implemented technology and process fixes for improved operations.
