
Experience
Design (Operating model)
Operating model suppport
Sector: Life Sciences
Function: Medical
What’s the ask?
To provide solution development support for Global Business Services (GBS) capability groups, with a primary focus on Medical & Knowledge Solutions (MKS).
What did Warn do?
Delivered oversight and guidance for the completion of the future state operating model design for MKS. Conducted external vendor spend analysis and benchamarking exercises to ensure alignment with GBS solution requirments.
What was the outcome?
Provided the organisation with a more efficient and structured operating model frameowork, while sharing critical insights to optimise GBS solutions and drive cost-effective strategies.