Experience
Global service centre review support
Sector: Life Sciences
Function: HR
What’s the ask?
Provide review support for the customer’s Global Service Centre undergoing a major restructure to support their Transformation for Growth plans.
What did Warn do?
Reviewed centre options and scenarios plans, identified gaps from an across domain perspective. Consolidated recommendation, noted key step to achieve, risks and dependencies.
What was the outcome?
Facilitated the headcount reduction at the global service centre by 25% and helped develop the phasing plan for the next two years.
